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Terms & Conditions

Terms & Conditions

Last updated: 01/01/2025


Welcome to Pooja Ke Phool / OnlineAgarbatti.in.
By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.


1. General

  • This website is owned and operated by Pooja Ke Phool.

  • By using this website, you confirm that you are at least 18 years of age or using the site under parental supervision.

  • We reserve the right to update or modify these Terms at any time without prior notice.


2. Products & Descriptions

  • We make every effort to display product images, descriptions, and prices as accurately as possible.

  • Minor variations in color, fragrance strength, or appearance may occur due to the handcrafted nature of incense products.

  • Product images are for illustration purposes only.


3. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (₹) and inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices or discontinue products at any time without prior notice.

  • Payments are processed through secure third-party payment gateways.

  • We do not store or access your card, UPI, or banking details.


4. Order Acceptance & Cancellation

  • Placing an order on our website does not guarantee acceptance.

  • We reserve the right to cancel or limit orders due to stock unavailability, pricing errors, or suspected fraudulent activity.

  • Once an order is shipped, it cannot be cancelled.


5. Shipping & Delivery

  • Shipping timelines and policies are detailed in our Shipping & Delivery Policy.

  • Delays caused by courier partners, weather, or unforeseen circumstances are beyond our control.


6. Non-Returnable Products

  • Due to the nature of incense and fragrance products, all products are non-returnable and non-exchangeable.

  • Returns or refunds are only applicable in cases of:

    • Damaged products during transit

    • Incorrect item delivered

  • Please refer to our Shipping & Delivery Policy for details.


7. Intellectual Property

  • All content on this website, including images, logos, text, graphics, and designs, is the property of Pooja Ke Phool.

  • Unauthorized copying, reproduction, or use of any content is strictly prohibited.


8. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to the website or servers

  • Upload or transmit malicious code or viruses

Violation may result in termination of access.


9. Limitation of Liability

  • Pooja Ke Phool shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability, if any, shall be limited to the value of the product purchased.


10. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.


11. Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in Ujjain M.P.


12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: abhishekbohra91@yahoo.in
Website: www.onlineagarbatti.in
Brand: Pooja Ke Phool